Updating Billing Information in Zendesk Sell
How can I update my billing information in Zendesk Sell?
You can easily update your billing information in Zendesk Sell through the Admin Center. Simply navigate to Admin Center, then go to Account > Billing. Here, you can update your credit card details and view or download recent invoices. If you have a legacy account, you'll need to update your billing information by going to Settings > Upgrade > Billing. For more details, check out the originalZendesk Sell plans and billing guide.
More related questions
What should I do if my credit card is declined in Zendesk Sell?
If your credit card is declined in Zendesk Sell, there could be several reasons. Common issues include insufficient funds, address mismatches, or temporary holds. Ensure your card details are correct and match your billing address. If the problem…
How do I change my Zendesk Sell subscription plan?
To change your Zendesk Sell subscription plan, head to Admin Center > Account > Billing > Subscription and click Manage. If you're upgrading, the new plan takes effect immediately with a pro-rated charge. Downgrades take effect after the current…
Why am I still being charged for a deleted user in Zendesk Sell?
If you're still being charged for a deleted user in Zendesk Sell, it might be because the seat wasn't downgraded. Deleting a user involves removing them from Settings > Preferences > Manage Users and then reducing the number of seats in your…
How do I add or remove licenses in Zendesk Sell?
To add or remove licenses in Zendesk Sell, go to Admin Center > Account > Billing > Subscription. This applies to plans created after July 1, 2020. For legacy plans, refer to the specific instructions for adding and removing Sell licenses….
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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