Updating Account Level Roles in Zendesk QA
How do I update an account level role in Zendesk QA?
To update an account level role in Zendesk QA, you need to be an admin or account manager. Start by clicking your profile in the bottom left corner and selecting 'Users and workspaces'. If necessary, click the toggle sidebar icon to reveal more options. Then, select 'Users' from the panel on the left. Locate the user whose role you want to update and change their role under 'Account permissions'. This process ensures that the user has the appropriate access to perform their tasks effectively. For more details, you can refer to theoriginal article.
More related questions
What are the steps to update a workspace level role in Zendesk QA?
To update a workspace level role in Zendesk QA, you must be a workspace manager. Begin by clicking your profile in the bottom left corner and selecting 'Users and workspaces'. If needed, click the toggle sidebar icon. Next, select the workspace you…
Who can update roles and permissions in Zendesk QA?
In Zendesk QA, only certain users have the authority to update roles and permissions. To update an account level role, you must be an admin or account manager. For updating a workspace level role, you need to be a workspace manager. These roles…
Why is it important to manage roles and permissions in Zendesk QA?
Managing roles and permissions in Zendesk QA is crucial for ensuring that team members have the appropriate access and capabilities to perform their tasks effectively. Proper role management helps maintain security, streamline workflows, and…
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