Update Profile Name in Zendesk Support and QA
Learn if changing your profile name in Zendesk Support updates it in Zendesk QA and how to manually update it if needed.
Does changing my profile name in Zendesk Support update it in Zendesk QA?
No, changing your profile name in Zendesk Support does not automatically update it in Zendesk QA. If you want your name to be updated in Zendesk QA, you will need to do it manually, provided you have the necessary permissions.
To update your name in Zendesk QA, you should check if you have the right permissions to make changes to your personal settings. If you do, you can manually update your name in the QA system. For more detailed guidance, you can refer to the articles on understanding roles and permissions in Zendesk QA and updating personal settings.
More related questions
How can I manually update my name in Zendesk QA?
To manually update your name in Zendesk QA, you need to have the necessary permissions. Once you have confirmed your permissions, you can proceed to change your name in the QA system. If you're unsure about your permissions, it's a good idea to…
What permissions are needed to change my name in Zendesk QA?
To change your name in Zendesk QA, you need to have the appropriate permissions. These permissions allow you to access and modify your personal settings within the QA system. If you're not sure whether you have these permissions, you can refer to…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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