To change your name in Zendesk QA, you need to have the appropriate permissions. These permissions allow you to access and modify your personal settings within the QA system.
If you're not sure whether you have these permissions, you can refer to the article on understanding roles and permissions in Zendesk QA. This will help you determine if you can make the necessary changes to your profile.
No, changing your profile name in Zendesk Support does not automatically update it in Zendesk QA. If you want your name to be updated in Zendesk QA, you will need to do it manually, provided you have the necessary permissions. To update your name…
To manually update your name in Zendesk QA, you need to have the necessary permissions. Once you have confirmed your permissions, you can proceed to change your name in the QA system. If you're unsure about your permissions, it's a good idea to…