Understanding Zendesk Theme Preview Limitations
What should I know about previewing themes in Zendesk?
When previewing themes in Zendesk, it's important to know that not all features may work as expected. The preview functionality is mainly for visual changes and not for end-to-end testing of interactive features.
For comprehensive testing, it's recommended to use a Sandbox environment. This ensures that you can test all functionalities without affecting the live environment. For more detailed guidance, refer to theoriginal link.
More related questions
How can I preview branding changes in my Zendesk Help Center theme?
You can easily preview branding changes in your Zendesk Help Center theme. To do this, click the Customize design icon in the Guide sidebar, then select the theme you want to edit by clicking Customize. You can make changes to colors, fonts, brand,…
Can I preview code changes in my Zendesk Help Center theme?
Yes, you can preview code changes in your Zendesk Help Center theme if you are on Guide Professional or Enterprise. Start by clicking the Customize design icon in the Guide sidebar, then select the theme you want to edit and click Customize. Before…
How do I preview different roles in my Zendesk Help Center theme?
Previewing different roles in your Zendesk Help Center theme allows you to see how the theme appears to various users. To do this, click the Customize design icon in the Guide sidebar, select your theme, and click Customize. Then, click Preview…
Is there a quick way to switch between preview and live view in Zendesk?
Currently, there isn't a quick option to switch between preview and live view in Zendesk. Once you open the customization options, the Help Center will open in preview mode, and you can close it quickly. However, to compare changes, it's…
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