image for site

Preview Code Changes in Zendesk Help Center Theme

Discover how to preview code changes in your Zendesk Help Center theme, including tips for safe editing and viewing updates.

Can I preview code changes in my Zendesk Help Center theme?

Yes, you can preview code changes in your Zendesk Help Center theme if you are on Guide Professional or Enterprise. Start by clicking the Customize design icon in the Guide sidebar, then select the theme you want to edit and click Customize.

Before making changes, it's recommended to copy the theme and edit that version. After making a code change, click Save, then Preview in the code editor. The preview will open in a new tab, allowing you to navigate and see different pages. You can also select specific templates or roles to preview. Remember to save changes to refresh the preview. For more information, check theoriginal link.


More related questions

How can I preview branding changes in my Zendesk Help Center theme?

You can easily preview branding changes in your Zendesk Help Center theme. To do this, click the Customize design icon in the Guide sidebar, then select the theme you want to edit by clicking Customize. You can make changes to colors, fonts, brand,…

What should I know about previewing themes in Zendesk?

When previewing themes in Zendesk, it's important to know that not all features may work as expected. The preview functionality is mainly for visual changes and not for end-to-end testing of interactive features. For comprehensive testing, it's…

How do I preview different roles in my Zendesk Help Center theme?

Previewing different roles in your Zendesk Help Center theme allows you to see how the theme appears to various users. To do this, click the Customize design icon in the Guide sidebar, select your theme, and click Customize. Then, click Preview…

Is there a quick way to switch between preview and live view in Zendesk?

Currently, there isn't a quick option to switch between preview and live view in Zendesk. Once you open the customization options, the Help Center will open in preview mode, and you can close it quickly. However, to compare changes, it's…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites