Understanding the Transactions Table in Zendesk Text
What information is available in the Transactions table?
The Transactions table provides a detailed list of charges related to your Zendesk Text account.
In this table, you can find information about the type of transaction, the date it occurred, the amount charged, and the overall totals. This allows you to keep track of all financial transactions associated with your text messaging activities, ensuring transparency and easy management of your account.
More related questions
How can I review my Zendesk Text history?
You can easily review your Zendesk Text history by accessing the text history page. To do this, navigate to the Admin Center, click on Channels in the sidebar, and then select Messaging and social > Text. Once there, click on the History tab. This…
What details can I find in the Message details table?
The Message details table offers comprehensive information about each text message sent or received through your Zendesk Text account. This table includes columns such as Message ID, Ticket ID, Date, Direction, From, To, Status, and Agent ID. Each…
What are the different Zendesk Text statuses and what do they mean?
Zendesk Text messages go through several statuses before reaching the customer, each indicating a different stage in the delivery process. The statuses include Accepted, Queued, Sending, Sent, Delivered, Failed, Received, and Undelivered….
How can I troubleshoot issues with the Message details table?
If you're experiencing issues with the Message details table, such as slow loading times or glitches, there are a few steps you can take. First, ensure your internet connection is stable, as this can affect loading times. If the problem persists,…
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