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Understanding the AutoQA Dashboard in Zendesk QA

Explore the AutoQA Dashboard in Zendesk QA to track and analyze auto-reviewed conversations.

What information does the AutoQA Dashboard provide in Zendesk QA?

The AutoQA Dashboard in Zendesk QA provides information about auto-reviewed conversations. It shows results for any new eligible closed conversations that have been imported after enabling the feature. The dashboard helps in tracking and analyzing the quality scores of conversations automatically.

For more information, refer to the original article.


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