Understanding Liquid Markup in Zendesk
Learn about Liquid markup in Zendesk and how it helps dynamically display content, including custom date formats.
What is Liquid markup and how is it used in Zendesk?
Liquid markup is a template language used in Zendesk to dynamically display content. It allows you to automatically fill in text with values from your custom fields, such as dates.
By using Liquid markup, you can customize how information is presented in your macros or triggers, including formatting dates to your preferred style, like DD-MM-YY.
More related questions
How can I change the date format to DD-MM-YY in Zendesk using Liquid markup?
To change the date format to DD-MM-YY in Zendesk using Liquid markup, you need to modify your code. Use the code snippet{{ ticket.ticket_field_YourDateFieldID | date: "%e/%m/%Y" }}and replaceYourDateFieldIDwith the actual field ID of your…
Where can I find the Field ID for my date custom field in Zendesk?
To find the Field ID for your date custom field in Zendesk, go to your ticket fields page. The Field ID is listed in the Field ID column. This ID is crucial when you want to format your date using Liquid markup, as it needs to be inserted into the…
Why is my date displaying in MM-DD-YY format in Zendesk?
If your date is displaying in MM-DD-YY format in Zendesk, it's likely due to the default settings in your Liquid markup code. To change this, you need to adjust the code to specify the DD-MM-YY format. Use the code `{{…
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