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Change Date Format to DD-MM-YY in Zendesk

Learn how to display dates in DD-MM-YY format using Liquid markup in Zendesk. Follow these simple steps to update your date field.

How can I change the date format to DD-MM-YY in Zendesk using Liquid markup?

To change the date format to DD-MM-YY in Zendesk using Liquid markup, you need to modify your code. Use the code snippet{{ ticket.ticket_field_YourDateFieldID | date: "%e/%m/%Y" }}and replaceYourDateFieldIDwith the actual field ID of your date field.

To find the field ID, navigate to your ticket fields page and check the Field ID column. This will ensure that your date is displayed in the desired DD-MM-YY format. For more detailed guidance, you can refer to theoriginal Zendesk article.


More related questions

Where can I find the Field ID for my date custom field in Zendesk?

To find the Field ID for your date custom field in Zendesk, go to your ticket fields page. The Field ID is listed in the Field ID column. This ID is crucial when you want to format your date using Liquid markup, as it needs to be inserted into the…

What is Liquid markup and how is it used in Zendesk?

Liquid markup is a template language used in Zendesk to dynamically display content. It allows you to automatically fill in text with values from your custom fields, such as dates. By using Liquid markup, you can customize how information is…

Why is my date displaying in MM-DD-YY format in Zendesk?

If your date is displaying in MM-DD-YY format in Zendesk, it's likely due to the default settings in your Liquid markup code. To change this, you need to adjust the code to specify the DD-MM-YY format. Use the code `{{…

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