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UK Calls Showing US Country Code in Zendesk

Understand why UK calls might appear with a US country code in Zendesk due to dialing format issues.

Why might a call from the UK appear with a US country code in Zendesk?

A call from the UK might appear with a US country code in Zendesk due to non-standard dialing formats.

If a UK carrier does not use the E.164 format for local calls, the country code might be omitted. This can cause the call to be displayed with a US country code if the number is misinterpreted by the system.

For more insights, check the originalZendesk help article.


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