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Two Approaches to Launching Zendesk Community

Learn about the MVP and Rollout approaches for launching your Zendesk Help Center community effectively.

What are the two approaches to launching a Zendesk Help Center community?

Zendesk offers two main approaches to launching your Help Center community: the MVP approach and the Rollout approach. The MVP approach is ideal if you want to launch your community quickly as a Minimum Viable Product. This method involves starting with the basics and gradually building up. On the other hand, the Rollout approach is more strategic, allowing you to take time to understand your customers' needs and plan for a long-term impact. This approach involves thorough research and preparation before launching. For more details, check out the originalZendesk article.


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