Troubleshooting Textline Installation Issues
Learn how to resolve common installation issues with Textline on Zendesk.
How can I resolve issues when installing Textline with Zendesk?
If you encounter issues when installing Textline, such as being redirected to an unfamiliar account, it's recommended to contact Textline support. You can find the support link on their app's page in the Zendesk Marketplace.
For further assistance, you can also reach out to Julia Wilkerson from Textline at[email protected].
More related questions
Can I use Zendesk to send bulk text messages to my customers?
Yes, you can use Zendesk to send bulk text messages to your customers. You can proactively reach out to your end users on either WhatsApp or SMS using the Relay messaging app. This allows you to efficiently communicate with a large audience…
What is Textline and how does it integrate with Zendesk?
Textline is a partner app that allows you to send mass messages and integrates with Zendesk Support & Sell. This integration helps streamline your communication processes by allowing you to manage text messaging directly within Zendesk. For more…
Does Textline work with both Zendesk Support and Sell?
Yes, Textline integrates with both Zendesk Support and Sell. This allows you to utilize Textline's mass messaging capabilities across different Zendesk channels, enhancing your communication strategy. If you have any questions or need more…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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