Textline Integration with Zendesk
Discover how Textline integrates with Zendesk Support & Sell for mass messaging.
What is Textline and how does it integrate with Zendesk?
Textline is a partner app that allows you to send mass messages and integrates with Zendesk Support & Sell. This integration helps streamline your communication processes by allowing you to manage text messaging directly within Zendesk.
For more information about Textline and its integration with Zendesk, you can visit their marketplace page: https://www.zendesk.com/apps/sell/106909/textline/
More related questions
Can I use Zendesk to send bulk text messages to my customers?
Yes, you can use Zendesk to send bulk text messages to your customers. You can proactively reach out to your end users on either WhatsApp or SMS using the Relay messaging app. This allows you to efficiently communicate with a large audience…
How can I resolve issues when installing Textline with Zendesk?
If you encounter issues when installing Textline, such as being redirected to an unfamiliar account, it's recommended to contact Textline support. You can find the support link on their app's page in the Zendesk Marketplace. For further assistance,…
Does Textline work with both Zendesk Support and Sell?
Yes, Textline integrates with both Zendesk Support and Sell. This allows you to utilize Textline's mass messaging capabilities across different Zendesk channels, enhancing your communication strategy. If you have any questions or need more…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
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