Sending Bulk Text Messages with Zendesk
Learn how to send bulk text messages to customers using Zendesk and the Relay messaging app.
Can I use Zendesk to send bulk text messages to my customers?
Yes, you can use Zendesk to send bulk text messages to your customers. You can proactively reach out to your end users on either WhatsApp or SMS using the Relay messaging app. This allows you to efficiently communicate with a large audience directly from your Zendesk platform.
For more detailed information on sending and receiving texts with Zendesk, you can check out the article: Getting started with Text.
More related questions
What is Textline and how does it integrate with Zendesk?
Textline is a partner app that allows you to send mass messages and integrates with Zendesk Support & Sell. This integration helps streamline your communication processes by allowing you to manage text messaging directly within Zendesk. For more…
How can I resolve issues when installing Textline with Zendesk?
If you encounter issues when installing Textline, such as being redirected to an unfamiliar account, it's recommended to contact Textline support. You can find the support link on their app's page in the Zendesk Marketplace. For further assistance,…
Does Textline work with both Zendesk Support and Sell?
Yes, Textline integrates with both Zendesk Support and Sell. This allows you to utilize Textline's mass messaging capabilities across different Zendesk channels, enhancing your communication strategy. If you have any questions or need more…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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