If you encounter errors with the date formula in Zendesk Explore, check your inputs.
Ensure that you are using a date attribute rather than a week of year function in the STARTOFWEEK_MONDAY function. The formula requires a date input, so adjust your formula to use a date or timestamp attribute. This should resolve the error and allow your formula to function correctly.
Creating weekly date buckets in Zendesk Explore involves setting up a calculated attribute. To start, navigate to the Reports library in Zendesk Explore and create a new report. Select the Support - Tickets dataset and open the report builder. In…
To create weekly date buckets in Zendesk Explore, you need specific permissions. You must have either Editor or Admin permissions within Zendesk Explore. Additionally, you need access to Zendesk Explore Professional or Enterprise plans. Ensure you…
Yes, you can customize the weekly date bucket formula in Zendesk Explore. If you prefer to display only the start of the week instead of the full week duration, you can modify the formula. Simply remove the part of the formula that adds the end of…
Filtering specific weeks in your Zendesk Explore report is straightforward. After creating your weekly date bucket attribute, you can apply filters to display only the weeks you are interested in. Access the attribute in your report and set filters…
To display only the last 4 weeks in Zendesk Explore, use a date filter. Add a date filter to your report that matches the attribute used in your calculated attribute. Use the advanced options to set the date range from today to 4 weeks in the past….