Filtering Specific Weeks in Zendesk Explore Reports
How can I filter specific weeks in my Zendesk Explore report?
Filtering specific weeks in your Zendesk Explore report is straightforward.
After creating your weekly date bucket attribute, you can apply filters to display only the weeks you are interested in. Access the attribute in your report and set filters to include or exclude specific weeks. This allows you to focus on particular time frames without cluttering your report with unnecessary data.
More related questions
How do I create weekly date buckets in Zendesk Explore?
Creating weekly date buckets in Zendesk Explore involves setting up a calculated attribute. To start, navigate to the Reports library in Zendesk Explore and create a new report. Select the Support - Tickets dataset and open the report builder. In…
What permissions are needed to create weekly date buckets in Zendesk Explore?
To create weekly date buckets in Zendesk Explore, you need specific permissions. You must have either Editor or Admin permissions within Zendesk Explore. Additionally, you need access to Zendesk Explore Professional or Enterprise plans. Ensure you…
Can I customize the weekly date bucket formula in Zendesk Explore?
Yes, you can customize the weekly date bucket formula in Zendesk Explore. If you prefer to display only the start of the week instead of the full week duration, you can modify the formula. Simply remove the part of the formula that adds the end of…
What should I do if I encounter errors with the date formula in Zendesk Explore?
If you encounter errors with the date formula in Zendesk Explore, check your inputs. Ensure that you are using a date attribute rather than a week of year function in the STARTOFWEEK_MONDAY function. The formula requires a date input, so adjust…
How can I display only the last 4 weeks in Zendesk Explore?
To display only the last 4 weeks in Zendesk Explore, use a date filter. Add a date filter to your report that matches the attribute used in your calculated attribute. Use the advanced options to set the date range from today to 4 weeks in the past….
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
