Troubleshooting Data Access in Zendesk QA
Why can't I access data in Zendesk QA?
If you're having trouble accessing data in Zendesk QA, it might be due to your workspace permissions.
To check and adjust your permissions, navigate to the side panel and click the Settings icon. Then, toggle the sidebar icon and go to Users & Workspaces. Select the relevant workspace and click on Members to find your user role. Here, you can confirm or change your permissions. For more detailed information, you can refer to the article on Roles and permissions.
More related questions
How do I check my workspace permissions in Zendesk QA?
To check your workspace permissions in Zendesk QA, you'll need to access the settings. Start by clicking the side panel and selecting the Settings icon. Then, toggle the sidebar icon and navigate to Users & Workspaces. Choose the workspace…
What should I do if I can't see data in my Zendesk QA workspace?
If you can't see data in your Zendesk QA workspace, it's likely a permissions issue. To resolve this, go to the side panel and click the Settings icon. Toggle the sidebar icon, then click on Users & Workspaces. Select your workspace, click on…
Where can I find the settings to adjust my permissions in Zendesk QA?
To adjust your permissions in Zendesk QA, you'll need to access the settings through the side panel. Click the Settings icon, then toggle the sidebar icon. Navigate to Users & Workspaces, select your workspace, and click on Members. Here, you can…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
