Resolving Data Visibility Issues in Zendesk QA
Learn how to fix data visibility issues in Zendesk QA by checking your workspace permissions.
What should I do if I can't see data in my Zendesk QA workspace?
If you can't see data in your Zendesk QA workspace, it's likely a permissions issue.
To resolve this, go to the side panel and click the Settings icon. Toggle the sidebar icon, then click on Users & Workspaces. Select your workspace, click on Members, and locate your user role. Here, you can verify or modify your permissions to ensure you have the necessary access.
More related questions
Why can't I access data in Zendesk QA?
If you're having trouble accessing data in Zendesk QA, it might be due to your workspace permissions. To check and adjust your permissions, navigate to the side panel and click the Settings icon. Then, toggle the sidebar icon and go to Users &…
How do I check my workspace permissions in Zendesk QA?
To check your workspace permissions in Zendesk QA, you'll need to access the settings. Start by clicking the side panel and selecting the Settings icon. Then, toggle the sidebar icon and navigate to Users & Workspaces. Choose the workspace…
Where can I find the settings to adjust my permissions in Zendesk QA?
To adjust your permissions in Zendesk QA, you'll need to access the settings through the side panel. Click the Settings icon, then toggle the sidebar icon. Navigate to Users & Workspaces, select your workspace, and click on Members. Here, you can…
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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