Checking Workspace Permissions in Zendesk QA
Find out how to check and adjust your workspace permissions in Zendesk QA to ensure proper data access.
How do I check my workspace permissions in Zendesk QA?
To check your workspace permissions in Zendesk QA, you'll need to access the settings.
Start by clicking the side panel and selecting the Settings icon. Then, toggle the sidebar icon and navigate to Users & Workspaces. Choose the workspace associated with your user account, click on Members, and find your user role. Here, you can review and adjust your permissions as needed.
More related questions
Why can't I access data in Zendesk QA?
If you're having trouble accessing data in Zendesk QA, it might be due to your workspace permissions. To check and adjust your permissions, navigate to the side panel and click the Settings icon. Then, toggle the sidebar icon and go to Users &…
What should I do if I can't see data in my Zendesk QA workspace?
If you can't see data in your Zendesk QA workspace, it's likely a permissions issue. To resolve this, go to the side panel and click the Settings icon. Toggle the sidebar icon, then click on Users & Workspaces. Select your workspace, click on…
Where can I find the settings to adjust my permissions in Zendesk QA?
To adjust your permissions in Zendesk QA, you'll need to access the settings through the side panel. Click the Settings icon, then toggle the sidebar icon. Navigate to Users & Workspaces, select your workspace, and click on Members. Here, you can…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
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