Troubleshooting Chrome Issues for Zendesk Talk Downloads
Why can't I download a greeting from Zendesk Talk using Chrome?
If you're having trouble downloading a greeting from Zendesk Talk using Chrome, it's because there's a known issue with this browser. The download process may fail, preventing you from saving the audio file.
To successfully download the greeting, it's recommended to use an alternative browser like Firefox. By following the steps to inspect the page source and copying the audio URL, you can open it in a new tab and download the file without issues. This workaround ensures you can save the mp3 file to your device.
More related questions
How can I download a greeting from Zendesk Talk?
To download a greeting from Zendesk Talk, you need to follow a few steps. First, navigate to the Greetings tab in Talk within the Admin Center. Then, inspect the page source code to find the audio source URL of the greeting. Copy this URL and open…
Can I customize a default greeting in Zendesk Talk?
Yes, you can customize a default greeting in Zendesk Talk using a third-party audio editor. After downloading the mp3 file of the default greeting, you can use software like Audacity to make any desired changes. Once you've edited the audio file to…
What should I do if my greeting downloads as a .txt file?
If your greeting is downloading as a .txt file instead of an .mp3, it might be due to the browser you're using. This issue has been reported with browsers like Edge. To resolve this, try using Firefox to download the greeting. Follow the steps to…
How can I differentiate between standard and custom greetings in Zendesk Talk?
In Zendesk Talk, standard and custom greetings can be differentiated by their audio source URLs. Standard recordings typically start with a URL like 'https://static.zdassets.com/voice/', while custom recordings start with…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
