Troubleshooting: Can't Remove Jira Integration User
Learn how to update the default group to remove the Jira Integration user from a group successfully.
What should I do if I can't remove the Jira Integration user from a group?
If you're unable to remove the Jira Integration user from a group, it might be because the user's default group is still set to 'Jira Integration'. To resolve this, you need to update the user's default group before attempting to remove them from the Jira Integration group.
Once the default group is updated, you should be able to remove the user from the group without encountering errors. This step is crucial to ensure that the user does not receive unnecessary email notifications.
More related questions
Why am I receiving email delivery failures for jiraintegration[email protected]?
The email address jiraintegration[email protected]is not meant to receive emails. When you set up a dedicated integration user for your Jira integration, a verified admin user is created in your Zendesk account with this email…
How can I prevent email notifications from being sent to the Jira integration user?
To prevent email notifications from being sent to the Jira integration user, you need to adjust your business rules. These rules, such as triggers or automations, might be set to send email notifications to agents, including the Jira integration…
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