Translate 'Submit a request' Text Dynamically in Zendesk
Is it possible to translate the 'Submit a request' text dynamically?
Yes, you can translate the 'Submit a request' text dynamically using Zendesk's Dynamic Content feature.
To implement this, create a Dynamic Content item for the text you want to translate. Then, use the Dynamic Content placeholder in your JavaScript code to replace the text. This allows the text to change based on the user's selected language. Here's a sample code snippet:
document.addEventListener('DOMContentLoaded', function() { Array.prototype.forEach.call(document.querySelectorAll('a,h1,li'), function(a) { if (a.textContent.includes('Submit a request')) { a.textContent = '{{dc 'contact_us'}}'; } }); });This approach ensures that the text is translated according to the user's language preferences. For more information, refer to Zendesk's documentation onproviding multiple language support with dynamic content.
More related questions
How can I change the 'Submit a request' text in Zendesk Help Center?
To change the 'Submit a request' text in your Zendesk Help Center, you need to edit the theme code. This process involves a few steps. First, ensure you are on a Suite Growth plan or higher, as this feature is only available on these plans. Next,…
Can I change the 'Submit a request' text across all instances in Zendesk?
Yes, you can change the 'Submit a request' text across all instances in Zendesk using JavaScript. To do this, you can add a JavaScript snippet to your script.js file. This script will search for all elements containing the text 'Submit a request'…
How do I ensure my changes to the 'Submit a request' text are safe?
To ensure your changes to the 'Submit a request' text are safe, always work on a copy of your theme. Before making any changes to your live theme, create a duplicate of your current theme. This way, you can test your changes without affecting the…
Can I customize the 'Submit a request' link to point to different forms?
Yes, you can customize the 'Submit a request' link to point to different forms based on specific conditions. To achieve this, you can use JavaScript to dynamically change the link's target based on the context, such as the article or section the…
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