To suppress the Zendesk widget on specific forms in the help center, you will need to implement custom coding.
You can use an IF/THEN statement in your code to hide the widget for particular forms. For example, you can use thezE('messenger', 'hide');
command to hide the widget on specific pages or forms. This requires some knowledge of coding to set up the conditions under which the widget should be hidden.
To hide the Zendesk live chat on specific pages of your website, you can either remove the widget source code from those pages or use specific code to suppress the chat feature. If you want to remove the widget entirely from a webpage, simply…
The Chat Widget and the Web Widget in Zendesk serve different purposes and have distinct functionalities. The Chat Widget is specifically designed for live chat interactions, allowing users to communicate with support agents in real-time. On the…
Yes, you can keep the Zendesk chat widget on all pages but only display it on certain ones by using specific JavaScript techniques. You can use theon chat:unreadMessages
event to listen for chat notifications andwindow.location.pathname
to…
The brief appearance of the Zendesk Messenger bubble after closing is due to the expected behavior of the JavaScript API controlling its visibility. When you use thezendeskAPI('messenger', 'close')
method, it triggers the closing animation of…