Hide Zendesk Live Chat on Specific Pages
How can I hide the Zendesk live chat on specific pages of my website?
To hide the Zendesk live chat on specific pages of your website, you can either remove the widget source code from those pages or use specific code to suppress the chat feature.
If you want to remove the widget entirely from a webpage, simply delete the widget source code from that page. For more advanced customization, such as keeping the widget but hiding the chat option, you can use the suppress code. This is particularly useful if you have the Web Widget. For more details, check out the article onAdvanced customization of the Web Widget.
More related questions
What is the difference between the Chat Widget and the Web Widget in Zendesk?
The Chat Widget and the Web Widget in Zendesk serve different purposes and have distinct functionalities. The Chat Widget is specifically designed for live chat interactions, allowing users to communicate with support agents in real-time. On the…
Can I keep the Zendesk chat widget on all pages but only show it on some?
Yes, you can keep the Zendesk chat widget on all pages but only display it on certain ones by using specific JavaScript techniques. You can use theon chat:unreadMessagesevent to listen for chat notifications andwindow.location.pathnameto…
How can I suppress the Zendesk widget on specific forms in the help center?
To suppress the Zendesk widget on specific forms in the help center, you will need to implement custom coding. You can use an IF/THEN statement in your code to hide the widget for particular forms. For example, you can use the `zE('messenger',…
Why does the Zendesk Messenger briefly show the bubble after closing?
The brief appearance of the Zendesk Messenger bubble after closing is due to the expected behavior of the JavaScript API controlling its visibility. When you use thezendeskAPI('messenger', 'close')method, it triggers the closing animation of…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
