image for site

Supported Languages for Answer Bot in Slack

Learn about the languages supported by the Answer Bot for Slack and which languages are not compatible.

What languages does the Answer Bot for Slack support?

The Answer Bot for Slack supports languages that are compatible with Zendesk bots, but it does not support Chinese, Korean, Japanese, or Thai.

If you need to use the Answer Bot in a specific language, ensure it is supported by Zendesk bots. For a complete list of supported languages, refer to the Zendesk documentation on bot-supported languages.


More related questions

What is the Answer Bot for Slack integration?

The Answer Bot for Slack integration is a feature that provides article suggestions from your Guide knowledge base directly in Slack channels. This helps users get quick answers without waiting for a human response. This integration is part of the…

How do I add the Answer Bot to a Slack channel?

To add the Answer Bot to a Slack channel, you need to configure it through the Admin Center. This process involves selecting the desired Slack channel and configuring the settings. First, ensure the Slack for Zendesk integration is installed. Then,…

Can I remove the Answer Bot from a Slack channel?

Yes, you can remove the Answer Bot from a Slack channel by deleting the integration from that channel. This action is irreversible. To do this, go to the Admin Center, select the Slack workspace, and navigate to the Answer Bot tab. Hover over the…

How can I edit the Answer Bot settings in a Slack channel?

You can edit the Answer Bot settings in a Slack channel through the Admin Center, allowing you to update the bot's configuration as needed. To edit settings, go to the Admin Center, select the Slack workspace, and navigate to the Answer Bot tab….

How does the Answer Bot respond to questions in Slack?

The Answer Bot responds to questions in Slack by providing article suggestions from your knowledge base. It listens to configured channels and starts a thread with suggestions when a question is posted. To trigger a response, post a question with…

What should I do if the Answer Bot doesn't respond in Slack?

If the Answer Bot doesn't respond in Slack, it likely means no relevant articles were found for your question. You can try rephrasing your question to get a response. Ensure your question is at least five words long and ends with a question mark….

Can I disable the 'Submit a Request' button in Slack?

Currently, there is no option to disable or remove the 'Submit a Request' button in the Slack integration. This feature is part of the Answer Bot's functionality. If you have feedback or suggestions regarding this feature, consider posting on…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites