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Steps to Create a User Badge in Zendesk Gather

Discover the steps to create a user badge in Zendesk Gather. Learn how to set up badge details and make them available to your community.

What are the steps to create a user badge in Zendesk Gather?

Creating a user badge in Zendesk Gather involves a few straightforward steps. First, ensure that badges are enabled, then navigate to the User badges menu in your Guide admin Settings page. Click 'Create badge' to start the process.

You'll need to fill out the badge's name, description, category, and icon. The name is visible to all community members, and the description should explain the badge's significance. Choose a category (Achievement or Title) and upload an icon (JPG, PNG, SVG, or GIF) with a maximum size of 500 KB. Once all details are complete, click 'Create badge' to finalize it. Your new badge will appear on the User badges page, ready to be awarded to community members.


More related questions

How do I enable and use example badges in Zendesk Gather?

To enable and use example badges in Zendesk Gather, you first need to ensure that badges are enabled in your settings. Once enabled, the User badges menu will appear on your Guide admin Settings page. You can activate example badges by clicking the…

How can I edit or delete a user badge in Zendesk Gather?

Editing or deleting a user badge in Zendesk Gather is simple. Navigate to the User badges menu in your Guide admin Settings page. Hover over the badge you wish to edit or delete, then click the options menu that appears. To edit, select 'Edit',…

Can a user receive the same badge multiple times in Zendesk Gather?

In Zendesk Gather, a user can only be assigned a specific badge once. However, you can create duplicate badges in the settings if you want to award a similar badge multiple times for different achievements. For instance, if you have a badge for…

What are the best practices for creating badges in Zendesk Gather?

When creating badges in Zendesk Gather, consider a few best practices to ensure they are effective and meaningful. Start by clearly defining the purpose of each badge and what it represents. This helps community members understand the significance…

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