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How to Edit or Delete a User Badge in Zendesk Gather

Learn how to edit or delete user badges in Zendesk Gather. Update badge details or remove them from member profiles with ease.

How can I edit or delete a user badge in Zendesk Gather?

Editing or deleting a user badge in Zendesk Gather is simple. Navigate to the User badges menu in your Guide admin Settings page. Hover over the badge you wish to edit or delete, then click the options menu that appears.

To edit, select 'Edit', make the necessary changes, and click 'Save'. The badge will be updated immediately for all community members. To delete, click 'Delete', and if the badge has been assigned to users, you'll see a warning about how many members will lose it. Confirm by clicking 'Delete' again, and the badge will be permanently removed from member profiles.


More related questions

How do I enable and use example badges in Zendesk Gather?

To enable and use example badges in Zendesk Gather, you first need to ensure that badges are enabled in your settings. Once enabled, the User badges menu will appear on your Guide admin Settings page. You can activate example badges by clicking the…

What are the steps to create a user badge in Zendesk Gather?

Creating a user badge in Zendesk Gather involves a few straightforward steps. First, ensure that badges are enabled, then navigate to the User badges menu in your Guide admin Settings page. Click 'Create badge' to start the process. You'll need to…

Can a user receive the same badge multiple times in Zendesk Gather?

In Zendesk Gather, a user can only be assigned a specific badge once. However, you can create duplicate badges in the settings if you want to award a similar badge multiple times for different achievements. For instance, if you have a badge for…

What are the best practices for creating badges in Zendesk Gather?

When creating badges in Zendesk Gather, consider a few best practices to ensure they are effective and meaningful. Start by clearly defining the purpose of each badge and what it represents. This helps community members understand the significance…

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