Sorting Branded Tickets with Views in Zendesk
How do I use views to sort branded tickets in Zendesk?
Using views to sort branded tickets in Zendesk helps you manage and organize tickets based on the brand they belong to. This feature allows you to create custom views that filter tickets by brand, making it easier for agents to focus on specific brands.
To set up views for branded tickets, go to the views section in your Zendesk account and create a new view. You can then apply filters to sort tickets by brand, ensuring that each brand's tickets are handled efficiently.
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