Setting Up Notification Routing in Zendesk
What is the process for setting up notification routing for messaging in Zendesk?
Setting up notification routing for messaging in Zendesk involves configuring how messages are routed to agents and how notifications are managed. This includes setting up triggers, automations, and views to ensure that messages are efficiently handled. Proper routing ensures that customer inquiries are directed to the right agents promptly. For more details, you can refer to the originalZendesk help article.
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