Setting Up Email Opened Notifications in Zendesk Sell
How do I set up an email opened notification in Zendesk Sell?
You can easily set up a notification to alert you when a recipient opens an email you've sent from Zendesk Sell.
To do this, go to Settings, then select Manage > Notifications. Under the Personalized Notifications tab, click the Add Notification button. Choose whether you want notifications for Leads, Contacts, or Deals, and add a filter to have yourself as a Collaborator/Owner. Save your settings and add a trigger for 'your email was first viewed'. Finally, select your preferred notification method—Web alert, Email, or Mobile alert—and activate it. This notification will alert you only the first time the email is opened. For more details, visit theoriginal link.
More related questions
Can I track if my emails are opened in Zendesk Sell?
Yes, Zendesk Sell automatically tracks if your email messages are opened. This feature allows you to monitor the engagement of your email recipients. You can view this information in the activity feed on lead, contact, and deal cards, as well as in…
How can I change the email address for my Sell notifications?
You can change the email address for your Sell notifications by updating your profile settings. To do this, navigate to Sell > Settings > Manage > Profile. Here, you can edit your profile information, including the email address where you receive…
What types of notifications can I set up in Zendesk Sell?
In Zendesk Sell, you can set up notifications for various important events. For instance, you can receive alerts when a new lead is assigned to you or when a recipient opens an email you've sent. These notifications can be customized to suit your…
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