Track Email Opens in Zendesk Sell
Discover how Zendesk Sell automatically tracks when your emails are opened and how to view this data.
Can I track if my emails are opened in Zendesk Sell?
Yes, Zendesk Sell automatically tracks if your email messages are opened.
This feature allows you to monitor the engagement of your email recipients. You can view this information in the activity feed on lead, contact, and deal cards, as well as in your list of email messages in the Communication Center. This tracking helps you understand how your emails are performing and whether recipients are interacting with them.
More related questions
How do I set up an email opened notification in Zendesk Sell?
You can easily set up a notification to alert you when a recipient opens an email you've sent from Zendesk Sell. To do this, go to Settings, then select Manage > Notifications. Under the Personalized Notifications tab, click the Add Notification…
How can I change the email address for my Sell notifications?
You can change the email address for your Sell notifications by updating your profile settings. To do this, navigate to Sell > Settings > Manage > Profile. Here, you can edit your profile information, including the email address where you receive…
What types of notifications can I set up in Zendesk Sell?
In Zendesk Sell, you can set up notifications for various important events. For instance, you can receive alerts when a new lead is assigned to you or when a recipient opens an email you've sent. These notifications can be customized to suit your…
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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