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Setting a Default Web Widget in Zendesk Talk

Find out how to set a default Web Widget (Classic) in Zendesk Talk to ensure it appears in your help center.

How do I set a default Web Widget (Classic) in Zendesk Talk?

To set a default Web Widget (Classic) in Zendesk Talk, you need to configure it in the Talk widget settings in Support.

If you have multiple Web Widgets, you must designate one as the default, which will appear in your help center. After setting a new default widget, it may take a few minutes for the changes to reflect. This process is not necessary if you're using the Javascript snippet for configuration.


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