Avoiding Toll-Free Numbers for Outbound Calls in Zendesk Talk
Why should I avoid using toll-free numbers for outbound calls in Zendesk Talk?
It's recommended to avoid using toll-free numbers for outbound calls in Zendesk Talk because they are designed for domestic inbound calls.
Toll-free numbers do not support outbound calls, which can lead to issues when trying to return callback requests. Instead, select a suitable phone number from the drop-down list for outbound calls to ensure smooth communication with customers.
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