To set user identity in Zendesk for iOS, you can use either Swift or Objective-C.
In Swift, create an anonymous identity with the user's name and email, then set it usingZendesk.instance?.setIdentity(identity)
. In Objective-C, initialize aZDKObjCAnonymous
object with the user's name and email, and set it with[[ZDKZendesk instance] setIdentity:userIdentity]
. This will replace the default 'Mobile App User' name with the specified details.
If your end-users are all labeled as 'Mobile App User', it's because they originate from your SDK integration. This is the default name assigned to users coming through the SDK. To personalize these user names, your developers need to set the…
To change the default 'Mobile App User' name, developers need to set the identity for users in the SDK. This involves adding user details like name or email using the SDK's identity creation methods. For iOS, you can use Swift or Objective-C code,…
To set user identity in Zendesk for Android, use theAnonymousIdentity.Builder
. Create an identity with the user's name and email using the builder pattern, then set it withZendeskConfig.INSTANCE.setIdentity(identity)
. This allows you to…
When updating anonymous identities in Zendesk SDKs, it's important to understand their lifecycle. Anonymous identities are temporary and can be updated with new information like name or email. However, it's crucial to review the article on how…