Set Up Praisebot for Feedback Surveys in Slack
How do I set up Praisebot for feedback survey results in Slack?
Setting up Praisebot for feedback survey results in Slack is a great way to receive notifications when a customer rates a conversation positively or leaves a comment. To set this up, ensure that your email is the same for both Slack and Zendesk QA. If you have multiple emails for logins, contact Zendesk support for assistance.
For more details on setting up Praisebot, refer to theZendesk help article.
More related questions
How do I integrate Zendesk QA with Slack?
Integrating Zendesk QA with Slack is a straightforward process that allows your team to receive notifications directly in Slack. To set up the integration, navigate to the settings page in Zendesk QA, click on 'Notifications', and then select 'Add…
What notifications can I receive from Zendesk QA in Slack?
Once you integrate Zendesk QA with Slack, your team can receive a variety of notifications directly in Slack. These include notifications about ratings, comments on reviews, thread replies, mentions, and disputes. This integration helps keep your…
Can I use Slack integration on the Zendesk QA legacy Starter plan?
Unfortunately, the Slack integration is not available on the Zendesk QA legacy Starter plan. To use this feature, you will need to be on a different plan that supports Slack integration. For more information on setting up Slack integration, visit…
Who can set up the Slack integration for Zendesk QA?
The Slack integration for Zendesk QA can be set up by admins and account managers. This ensures that the integration is configured correctly and that all team members can receive the necessary notifications in Slack. For a detailed guide on setting…
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