Revert Help Center URL to Default
How can I revert my Help Center URL back to the default?
To revert your Help Center URL back to the default, you need to remove the host mapping. Simply locate where the host mapped URL was added and clear the text in the Host Mapping box.
This process involves accessing the settings where the custom URL was configured. Once you find the URL text, delete it so that the Host Mapping field is empty. This will revert your Help Center URL back to its original default state. For more detailed instructions, you can refer to the originalZendesk support article.
More related questions
What should I do if I can't log in after changing my Help Center URL?
If you're unable to log in after changing your Help Center URL, it might be due to incorrect host mapping. You should check the host mapping settings and ensure that the URL is correctly configured. If the custom URL is redirecting to another…
How do I delete a custom URL mapping in Zendesk?
To delete a custom URL mapping in Zendesk, you need to access the host mapping settings and remove the custom URL. Find the section where the host mapped URL is configured and clear the text in the Host Mapping field. This action will delete the…
Why might I need to undo changes to my Help Center URL?
You might need to undo changes to your Help Center URL if the custom URL is causing issues, such as login problems or incorrect redirection. Reverting to the default URL can resolve these issues by removing the custom host mapping. This is…
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