Reasons to Undo Help Center URL Changes
Discover why you might need to undo changes to your Help Center URL and how reverting to default can help.
Why might I need to undo changes to my Help Center URL?
You might need to undo changes to your Help Center URL if the custom URL is causing issues, such as login problems or incorrect redirection.
Reverting to the default URL can resolve these issues by removing the custom host mapping. This is particularly useful if the custom URL is no longer needed or if it was set up incorrectly. By clearing the Host Mapping field, you can ensure that your Help Center functions as expected.
More related questions
How can I revert my Help Center URL back to the default?
To revert your Help Center URL back to the default, you need to remove the host mapping. Simply locate where the host mapped URL was added and clear the text in the Host Mapping box. This process involves accessing the settings where the custom URL…
What should I do if I can't log in after changing my Help Center URL?
If you're unable to log in after changing your Help Center URL, it might be due to incorrect host mapping. You should check the host mapping settings and ensure that the URL is correctly configured. If the custom URL is redirecting to another…
How do I delete a custom URL mapping in Zendesk?
To delete a custom URL mapping in Zendesk, you need to access the host mapping settings and remove the custom URL. Find the section where the host mapped URL is configured and clear the text in the Host Mapping field. This action will delete the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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