If you're unable to log in after changing your Help Center URL, it might be due to incorrect host mapping. You should check the host mapping settings and ensure that the URL is correctly configured.
If the custom URL is redirecting to another domain, you may need to remove the host mapping to regain access. This involves clearing the URL text in the Host Mapping box, which will revert the URL to its default state. If you're still having trouble, consider reaching out to Zendesk support for further assistance.
To revert your Help Center URL back to the default, you need to remove the host mapping. Simply locate where the host mapped URL was added and clear the text in the Host Mapping box. This process involves accessing the settings where the custom URL…
To delete a custom URL mapping in Zendesk, you need to access the host mapping settings and remove the custom URL. Find the section where the host mapped URL is configured and clear the text in the Host Mapping field. This action will delete the…
You might need to undo changes to your Help Center URL if the custom URL is causing issues, such as login problems or incorrect redirection. Reverting to the default URL can resolve these issues by removing the custom host mapping. This is…