Resources for Writing Zendesk Explore Formulas

Access resources to learn about writing Explore formulas, including guides on functions and data types.

Where can I find resources to learn about writing Explore formulas?

Zendesk provides several resources to help you learn about writing Explore formulas. These include articles like 'Writing Explore formulas', 'Explore functions reference', and 'Working with data types in Explore formulas'.

These resources cover everything from basic formula writing to troubleshooting errors and using conditional expressions. They are essential for anyone looking to harness the full power of Explore's reporting capabilities. For more information, visit the originalZendesk help documentation.

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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”

“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”

Ella Roy Customer Success Manager
Zeffy

Read Zeffy's case study

“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”

“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”

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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”

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Freecash

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Resources for Writing Zendesk Explore Formulas

Where can I find resources to learn about writing Explore formulas?

More related questions

How can I create custom metrics and attributes in Zendesk Explore?

What are some examples of operations I can perform with Explore formulas?

How can I troubleshoot errors in Explore formulas?

What metrics and attributes can I use in Explore formulas?

Interested indeflectingover 70% of your Zendesk support tickets?

Zendesk Support Tickets

Zendesk Messaging (live chat)

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”

“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”

“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”

“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”

“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”

“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”

“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”

“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”

Reduce support costs.Spend more time on customer success.