Resolve GoDaddy Email Suspension in Zendesk
How can I resolve the issue of suspended emails from GoDaddy in Zendesk?
To resolve the issue of suspended emails from GoDaddy in Zendesk, you need to adjust your email forwarding settings.
The problem arises when you set up your GoDaddy email to forward to multiple recipients, including Zendesk. This causes GoDaddy to add a 'Precedence: bulk' header to the emails, leading Zendesk to suspend them as automated responses.
To fix this, remove any additional forwarding addresses in GoDaddy and ensure that emails are only forwarded to Zendesk. Alternatively, you might want to switch to a different email provider that allows multiple forwards without adding the problematic header. For further guidance, check out the original article.
More related questions
Why are all my emails sent to Zendesk from GoDaddy suspended?
If you're using GoDaddy for email hosting and notice that all emails sent to your Zendesk are suspended, it's likely due to how forwarding is set up. When you configure an external support address to forward emails to Zendesk through GoDaddy, you…
What causes the 'Precedence: bulk' header in GoDaddy emails to Zendesk?
The 'Precedence: bulk' header in GoDaddy emails to Zendesk is caused by forwarding settings. When you set up your GoDaddy email to forward messages to multiple recipients, including Zendesk, GoDaddy automatically adds the 'Precedence: bulk' header…
Can I use a different email provider to avoid email suspension in Zendesk?
Yes, using a different email provider can help avoid email suspension in Zendesk. The issue with GoDaddy arises when emails are forwarded to multiple recipients, causing the 'Precedence: bulk' header to be added, which leads to suspension in…
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