Fix GoDaddy Email Suspension in Zendesk
Why are all my emails sent to Zendesk from GoDaddy suspended?
If you're using GoDaddy for email hosting and notice that all emails sent to your Zendesk are suspended, it's likely due to how forwarding is set up.
When you configure an external support address to forward emails to Zendesk through GoDaddy, you might also set it up to forward to additional recipients. This setup causes GoDaddy to add the email header 'Precedence: bulk' to every email sent to Zendesk, which results in Zendesk suspending these emails as they are treated as automated responses.
To fix this, you should remove any additional forwarding set up in GoDaddy and only forward emails to Zendesk. Alternatively, consider using a different email provider that supports multiple forwards without adding the 'Precedence: bulk' header. For more details, you can refer to the original article.
More related questions
How can I resolve the issue of suspended emails from GoDaddy in Zendesk?
To resolve the issue of suspended emails from GoDaddy in Zendesk, you need to adjust your email forwarding settings. The problem arises when you set up your GoDaddy email to forward to multiple recipients, including Zendesk. This causes GoDaddy to…
What causes the 'Precedence: bulk' header in GoDaddy emails to Zendesk?
The 'Precedence: bulk' header in GoDaddy emails to Zendesk is caused by forwarding settings. When you set up your GoDaddy email to forward messages to multiple recipients, including Zendesk, GoDaddy automatically adds the 'Precedence: bulk' header…
Can I use a different email provider to avoid email suspension in Zendesk?
Yes, using a different email provider can help avoid email suspension in Zendesk. The issue with GoDaddy arises when emails are forwarded to multiple recipients, causing the 'Precedence: bulk' header to be added, which leads to suspension in…
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