Resolve Blank Screen Issue in Zendesk Login
Fix the blank white screen issue in Zendesk by correcting your device's date and time settings.
How can I fix the blank white screen when logging into Zendesk?
If you're encountering a blank white screen when trying to log into Zendesk, it might be due to the ERRCERTDATE_INVALID error. This error can occur if your device's date and time settings are incorrect.
To fix this, verify and correct the date and time settings on your device. Ensuring these settings are accurate can help resolve the issue and allow you to access Zendesk without encountering a blank screen.
More related questions
Why am I seeing the ERRCERTDATE_INVALID error when accessing Zendesk?
The ERRCERTDATE_INVALID error typically occurs when there is a mismatch between the SSL certificate's validity period and your device's date and time settings. To resolve this, ensure that the date and time settings on your device are correct….
What should I do if an agent can't access Zendesk?
If an agent is unable to access Zendesk and sees a blank screen, it might be due to the ERRCERTDATE_INVALID error. This error often results from incorrect date and time settings on the agent's device. To resolve this, ask the agent to check and…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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