Fix ERR_CERT_DATE_INVALID Error in Zendesk
Learn how to resolve the ERR_CERT_DATE_INVALID error in Zendesk by checking your device's date and time settings.
Why am I seeing the ERRCERTDATE_INVALID error when accessing Zendesk?
The ERRCERTDATE_INVALID error typically occurs when there is a mismatch between the SSL certificate's validity period and your device's date and time settings. To resolve this, ensure that the date and time settings on your device are correct. Incorrect settings can cause SSL certificates to appear invalid, leading to this error.
For more detailed information, you can refer to theSecurity resources for Zendesk Support.
More related questions
How can I fix the blank white screen when logging into Zendesk?
If you're encountering a blank white screen when trying to log into Zendesk, it might be due to the ERRCERTDATE_INVALID error. This error can occur if your device's date and time settings are incorrect. To fix this, verify and correct the date…
What should I do if an agent can't access Zendesk?
If an agent is unable to access Zendesk and sees a blank screen, it might be due to the ERRCERTDATE_INVALID error. This error often results from incorrect date and time settings on the agent's device. To resolve this, ask the agent to check and…
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