image for site

Resetting Password for Zendesk Support Mobile App

Learn how to reset your password for the Zendesk Support mobile app to regain access.

How can I reset my password for the Zendesk Support mobile app?

If you need to reset your password for the Zendesk Support mobile app, you can do so by following the steps outlined in the Zendesk help article on resetting passwords. This is essential if you don't have a password for your Support account.

To reset your password, visit the Zendesk login page and click on 'Forgot password?' Follow the instructions to create a new password. Once your password is reset, you should be able to log into the mobile app using your new credentials.


More related questions

Why can't I sign into the Zendesk Support mobile app?

If you're having trouble signing into the Zendesk Support mobile app, there are a few things you can check. First, ensure that the mobile app is enabled in the Admin Center under Account > Security > More settings. If you don't have a password for…

What should I do if I receive an 'Access has been revoked' message?

Receiving an 'Access has been revoked' message can be frustrating, but there are steps you can take to resolve it. First, ensure that mobile app access is enabled in your security settings. This setting can be found in the Admin Center under…

Why am I redirected to my company's login screen when using SSO?

If you're being redirected to your company's login screen when trying to sign in via SSO on the Zendesk Support mobile app, it could be due to the SSO configuration. This often happens when the app is set up to authenticate through your company's…

What can I do if the Zendesk Support mobile app says 'not found' under my email?

If the Zendesk Support mobile app displays 'not found' under your email, it might be due to an incorrect email address or a mismatch with your agent profile. Ensure that the email address you're using is the primary email address associated with…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites