Reset Zendesk Password When Unable to Sign In
How do I reset my Zendesk password if I can't sign in?
To reset your Zendesk password when you can't sign in, go to yoursubdomain.zendesk.com/access/normal and attempt to log in. After a failed login attempt, you'll be given the option to reset your password. This process ensures that you have the correct credentials to access your account.
If you're still having trouble, consider clearing your browser's cache and cookies or trying to log in using an incognito window. These steps can help eliminate any browser-related issues that might be preventing you from accessing your account.
More related questions
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If you're having trouble logging into your Zendesk account, there are several steps you can take to resolve the issue. First, ensure you're on the correct login page by using the subdomain of the account you wish to access. If you're unsure of your…
What should I do if I can't log in to my Zendesk Support account?
If you're unable to log in to your Zendesk Support account, first ensure you're on the correct login page by using your account's subdomain. If you don't know your subdomain, use the Zendesk login reminder tool. Make sure to select 'I am an Agent'…
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What steps can I take if I'm locked out due to 2-factor authentication?
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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