If you're having trouble logging into Zendesk, there are resources available to help troubleshoot these issues. Zendesk provides a specific article to guide you through common login problems.
It's important to ensure that each agent is using their own login credentials. If issues persist, checking the troubleshooting guide can provide solutions to common problems and help you regain access to your account.
No, multiple agents cannot log in to the same Zendesk account at the same time. Each agent must have their own unique login credentials to work simultaneously. Zendesk is designed to ensure that each agent operates with their own account. This…
Agents need separate login credentials in Zendesk to ensure security and accountability. Each agent must log in with their own account to work simultaneously. This requirement is part of Zendesk's design to maintain a secure environment where each…