Request Future Cancellation for Managed Zendesk Account
Managed Zendesk accounts can request a future cancellation date. Contact sales or support for assistance.
Can managed Zendesk accounts request a future cancellation date?
Yes, managed Zendesk accounts can request a future cancellation date. Unlike self-service accounts, managed accounts have the flexibility to schedule cancellations in advance.
To proceed with scheduling a cancellation, the account owner should contact their sales representative or the customer service team. This option provides more control over the timing of your account's cancellation, making it easier to plan ahead.
More related questions
Can I schedule a future cancellation date for my Zendesk account?
Scheduling a future cancellation date for your Zendesk account depends on your billing type. If you have a self-service account, you won't be able to schedule a cancellation date in advance. Instead, the account owner must manually cancel the…
How can I tell if my Zendesk account is self-service or managed?
You can determine if your Zendesk account is self-service or managed by checking the Subscription page in the Admin Center. If the account owner can update the subscription or credit card information, then it's a self-service account. However, if…
What should I do if I have a self-service Zendesk account and want to cancel?
If you have a self-service Zendesk account and wish to cancel, you'll need to do it manually. Unfortunately, self-service accounts don't allow scheduling a future cancellation date. The account owner must cancel the account before the desired…
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