Cancel Self-Service Zendesk Account Manually
Learn how to manually cancel your self-service Zendesk account, as future scheduling isn't available.
What should I do if I have a self-service Zendesk account and want to cancel?
If you have a self-service Zendesk account and wish to cancel, you'll need to do it manually. Unfortunately, self-service accounts don't allow scheduling a future cancellation date. The account owner must cancel the account before the desired cancellation date.
For detailed instructions on how to cancel your account, you can refer to the article: How do I cancel my account? It's important to plan ahead to ensure the cancellation is processed on time.
More related questions
Can I schedule a future cancellation date for my Zendesk account?
Scheduling a future cancellation date for your Zendesk account depends on your billing type. If you have a self-service account, you won't be able to schedule a cancellation date in advance. Instead, the account owner must manually cancel the…
How can I tell if my Zendesk account is self-service or managed?
You can determine if your Zendesk account is self-service or managed by checking the Subscription page in the Admin Center. If the account owner can update the subscription or credit card information, then it's a self-service account. However, if…
Can managed Zendesk accounts request a future cancellation date?
Yes, managed Zendesk accounts can request a future cancellation date. Unlike self-service accounts, managed accounts have the flexibility to schedule cancellations in advance. To proceed with scheduling a cancellation, the account owner should…
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