Reporting on Data After Merging Zendesk Accounts
Discover how to report on ticket data after merging Zendesk accounts, even though direct reporting data migration isn't supported.
How can I report on data after merging Zendesk accounts?
After merging Zendesk accounts, you can report on ticket data in the new account. While direct migration of reporting data isn't possible, merging ticket data allows you to generate reports based on the combined data in the second account.
To learn more about merging accounts, refer to the originalZendesk article.
More related questions
Can I migrate reporting data between Zendesk instances?
Migrating reporting data between Zendesk instances is not supported. Reports in Zendesk are generated based on the data available within each specific account. If the data isn't present in your account, Explore cannot display reports from another…
Why can't I migrate reports from one Zendesk account to another?
Reports in Zendesk are tied to the data available in each specific account, which is why migrating them isn't possible. Each report is built using a defined data source that connects to business information within that account, making it impossible…
What should I do if I need help with Zendesk reporting?
If you need help with Zendesk reporting, you can reach out to Zendesk Customer Support for assistance. They can provide guidance on how to best utilize the reporting features within your account and address any specific questions you may have. For…
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